When the customer is always right does the small business owner get a say? The fact is that money is the name of the game but pride and loyalty determine where the money goes. The book, pride and prejudice raises the question of loyalty and the making the point of the loyalty factor determines the answer of the question of where the money goes. The proprietor aims to help and please the customer in order for them to come back and the loyalty of the customer is determined by the owner of the shops business and the price the products and the quality of service. If the manager can get a monopoly on the consumer then bigger business is more likely but the samples assistance at point of service is very important and helps determine the customer's loyalty to the business.

Like with an author and books where the royalties for and some from for a multi book writing author who tries establish himself with a customer client base for regular readers. This raises the question of fame for decades and whether a person can set himself up for a lifetime and establish a name and a quality of leadership for institutional purposes and the point of success in sustaining business. Then the point of association and the general determination of other things becomes a factor and the loyalty to the butcher is not necessarily loyalty to the chemist or the bottle shop. For the strength of the leader in business to manage and maintain customer loyalty is the ultimate question of success.

The church the alcohol and the pill will also determine the amount of sleep and if money is made by work or sleeping or mistakes and politics is education or productivity the question of loyalty is deliberated to delusion and the effort or the write of righting is left to walking on two feet.