I remember back when I was trying to climb the corporate ladder. One manager telling me to do this and another telling me to do that and occasionally you came across a manager that knew what he was talking about. When it was worthwhile listening, acting and responding to ideas, thoughts and methods that worked and proved beneficial over the years to come. Management means listening, I had to know what to do, when to do it and how to do it, I needed the knowledge gained from listening to acquire the ability skills and repertoire that eventually leaded me and got me promoted to manager.

It meant not only listening to superiors but staff, customers and friends that gave inspirational, creative and positive ideas that made me and shaped me I not the person that I am today. When you listen you have to judge and discern for yourself what's right and wrong, what's worthwhile taking on and what not, what will stand the test of time and what works for the moment. Of course I made mistakes, I spent many hours doing things again but overall listen and developing skills to hear are what makes one individual rise and shine above another.

Understanding people is one of the most important parts of management, people care whether or not they are listened to. Listening is the response to communication it is the interactive link that makes communication two ways. Listening enables you to know and understand another's thoughts feelings or ideas or something that go on and lead to the generation of business, industry and world events.